Sales & Advisors
We are happy to hear that your company is looking forward to travelling with Brightline! Currently, we are not accepting corporate account sign-ups. We encourage you to signg up for pour email offers to get the latest and greatest promotions. Traveling with 3+ or more people? Get a 25% automatic discount when booked within a 60-day travel date -> groups can book directly on our website up to 50 ppl in SMART and 30 in PREMIUM.
Group travel between South Florida and Orlando is easy and enjoyable with Brightline. When searching for fares online, your discount is automatically applied when you add the number of Guests in your group.
Groups of 3+ automatically save 25% on SMART Saver and SMART fares. Book and ride within 60 days of purchase. PREMIUM guest traveling between Orlando to South Florida, save 25% on PREMIUM fares — discount applied automatically. Book and ride within 60 days of purchase To learn more, click the following link - gobrightline.com/offers/large-groups
Traveling with 50 or more? Save time and money by booking a ride as a Brightline Group! Let us handle the logistics of coordinating your client’s group travel to and from Brightline stations so your clients can just sit back and enjoy the ride. Motorcoach and minibus rentals are also available to meet your client’s group travel needs.
Changes/Modifications are subject to availability and the discretion of Brightline. In this event, an accommodations can be made:
Group is responsible for any positive fare difference.
Any modifications/changes are subject to availability and must be made 5 days prior to departure date/train time.
Brightline will attempt to the best of their ability to seat group passengers together – no guarantee.
Group fares are nonrefundable, but credit can be applied for future dates with potential price differences. In the event there is a service interruption, the Group Leader will receive a group credit to use for a future group experience. If your group misses your train, you will have to purchase new tickets at the current rate at Guest Services.
To become a registered agency, please visit the following link: gobrightline.com/travel-advisors
Make sure to fill out all required fields and upload proper documentation via the form/link. Once completed, you will receive an email from our Sales team with next steps.
To become a registered Travel Advisor, you must have an agency code registered with Brightline. If you are registered, you should have recieved an email with the following instructions:
1. Create a Brightline Account, preferably with company domain if applicable
2. Add Agency Code to their Profile – via My Account, Profile Settings
a. They will see a new message at the top of the Profile Setting Page that their code was successful (see attached for EXAMPLE)
3. Once registered, they can start booking, seeing their commissions, and access marketing information for their clients via NEW DEDICATED SITE FOR REGISTERED BRIGHTLINE TRAVEL ADVISORS -> brightlinetraveladvisors.com
To view your commission, make sure you are logged into your account. You will than go to upper right-hand corner and see NAME -> My Account -> Commission Report
Make sure you are logged into your account. You will than click on the upper right-hane corner on your NAME -> My Account -> Commission Report . On the Commision report, there will be a download arrow pointing down on the far right of the report. Click to export.
You can see all your Bookings via your Commission Report View, click on any of the columns (i.e. Book Date or Travel Date to sort). Or better yet, download the commission report for easy filtering and finding by clicking on the download Icon
Be sure to OPT-IN to receive our latest and greatest on all things Offers that your clients can take advantage ofAlso, check out our Offers Page!
Commissions are paid out within 8 weeks of the last day of previous quarter.
ADA
Currently our airport and event shuttles are not accessible. We are continously working with a partner that will allow us to provide the option for our guest that require accessibilty.
Wheelchairs are available upon availaibilty to transport guest from lobby to platform, however though not guaranteed. Please know we do not have complimentary wheelchairs available to travel between stations.
While boarding or alighting (aka exiting the train), passengers in wheelchairs can seamlessly roll on or off the train via the “gap filler,” which is a retractable gap filler that extends to meet the platform when the train is in the station. Passengers in wheelchairs may travel from train car to train car once on board due with extra wide aisles. Each train coach has an ADA-accessible bathroom.
Our stations are ADA accessible and are equipped with elevators and escalators to access the lounge and station platforms. If your client needs assistance, have them stop by the Guest Services counter upon their arrival and we'll do our best to assist them.
If any of your clients have a wheelchair, please let us know at booking if they’ll be riding in their chair or in a Brightline seat with their chair stowed. Such information needs to be added to their reservation in advance of travel.
