Assistance to Unaccompanied Minors (UMs) is provided to children between 7 and 11 years of age, travelling alone and who are not accompanied by a guardian passenger aged 16 years or older.
The service is optional for any unaccompanied passengers aged between 12 and 16 years of age, travelling on their own.
Booking a UM:
The UM form can be downloaded from: unaccompanied-minors-form[1] (kmmaltairlines.com)
The completed form must then be scanned and e-mailed to:
um@kmmaltairlines.com
UM Fees: A non-refundable /non-transferable service fee of €80, per unaccompanied minor, per segment, has to be collected at booking stage.
BOARDING.
For the boarding procedure, we provide a ‘Meet and Assist’ service for unaccompanied minors. One of our officials will be present to accompany the child through security and passport control formalities. In the departure lounge, we will continue to attend to the child until they are escorted to the aircraft and handed personally to the care of the In-flight Manager.
ON THE FLIGHT.
During the flight, our crew members will ensure the well-being of your child and offer assistance as required with in-flight meals and refreshments as well as making sure that they are fully comfortable. Our crew will also make sure that your child is neatly groomed upon arrival and that all personal belongings are collected before disembarking.
ARRIVAL.
On arrival at the destination, the appointed cabin crew member (typically the In-flight Manager), will pass the child to a waiting KM Malta Airlines official, who in turn will assist the minor with luggage collection and all other airport customs and immigration formalities if needed. The child will then be personally handed over to the waiting adult guardian who will in turn sign a receipt.
For more details, get in touch with us on um@kmmaltairlines.com.
