If any of your checked baggage is missing or damaged on arrival at your destination’s airport, please report this to a KM Malta Airlines staff member or representative immediately at our Baggage Services desk in the airport’s Baggage Reclaim Area. A Property Irregularity Report (PIR) must be filled in immediately at the Baggage Services Desk in the Baggage Reclaim Area, and a claim must be submitted accordingly.
Our liability for lost, delayed, or damaged baggage may be limited by international conventions unless a higher value is declared in advance and additional charges are paid. Passengers are advised to obtain private travel insurance. Please note that insurer will request the report issued by KM Malta Airlines on your arrival.
Open a Claim
Complete our online claim form for damaged, delayed, or lost checked-in baggage
