If you need to carry special equipment or medicine, make sure you are aware of all the necessary information to travel. 

We are dedicated to ensuring the well-being and comfort of passengers with medical needs. Our health procedures prioritise the safety of all passengers, requiring those with specific conditions to obtain a flying certificate from our medical doctor via medical@kmmaltairlines.com.

For mobility-impaired passengers, we provide extensive support as issued by the Association of European Airlines to ensure that you find constant support and a level of service appropriate for the situation. This includes any passenger who requires: 

  • a stretcher or incubator on board the aircraft 
  • oxygen supply on board the aircraft 
  • extra seats to accommodate leg elevation 
  • support in movement due to a serious illness or injury 
  • pregnancy support
  • use of other medical equipment.

Depending on the medical condition, it may be necessary to prepare a Medical Information Form (MEDIF) with a €15 fee per MEDIF, and submit it in advance of your travels for our review and approval.

Passengers carrying medical syringes with a valid medical prescription can bring pre-filled low-molecular-weight heparin syringes into the cabin in your baggage.

In cases requiring in-flight oxygen, we are able to provide a limited extra oxygen supply on board. Please contact the Medical Help Desk in advance via medical@kmmaltairlines.com. Note that extra oxygen incurs a cost of €115 fee per sector, which must be paid in advance. We recommend that you contact your health insurance or private health care provider about the possibility of having these costs refunded. 

Your well-being is our priority. Thank you for choosing us for your travel needs!