Our crew is ready to assist you with your mobility needs. If you are not self-reliant, we require that another passenger travels with you. This ensures that you will find immediate help and support and the safety of other passengers is not compromised in emergencies.

If you require a wheelchair or other type of mobility aid, please contact us at least 48 hours in advance of your flight so we can make the necessary arrangements. Up to 2 pieces of mobility equipment per person with a disability or person with reduced mobility can be booked.

If you need crutches or other mobility aids, you will be able to take them on board at no extra fee. Once you find your way to your booked seat, our helpful cabin crew will be able to take them for stowage during the rest of the flight.

If you need help from our check-in desks to the aircraft, the free Malta International Airport service is available. Contact us through our Customer Support, our Sales Office at Malta International Airport, or your Travel Agent for assistance.

Remember: For a smoother experience, inform us at least 48 hours in advance if you require special assistance at the airport.